Privacy Policy
Introduction
This Privacy Policy explains how Print Geek Group Pty Ltd (“we”, “us”, “our”) collects, uses, discloses, and protects personal information in connection with https://www.dropshipprint.com.au in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What personal information we collect
We may collect personal information including:
- name and contact details (email, phone, address)
- billing and shipping information
- order details and transaction history
- communications with us (emails, support requests)
- technical and usage data (IP address, device, browser, pages visited)
How we collect information
We collect information when you:
- place an order or create an account
- contact us or submit enquiries
- upload artwork or files
- browse or interact with our website
Why we collect and use information
We use personal information to:
- process and fulfil orders
- provide customer support
- communicate about orders and services
- detect and prevent fraud
- improve our website and services
- comply with legal obligations
Disclosure of personal information
We may disclose personal information to:
- payment processors and gateways
- shipping and logistics providers
- IT service providers, hosting, and security services
- professional advisers and where required by law
Some service providers may be located outside Australia. We take reasonable steps to ensure overseas recipients handle information consistently with Australian privacy requirements.
Cookies and analytics
We use cookies and similar technologies as described in our Cookie Policy. These may collect technical information about your interaction with the website.
Data security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure, including through technical and organisational measures.
Access and correction
You may request access to, or correction of, your personal information by contacting us using the details below. We will respond in accordance with applicable law.
Complaints
If you have a complaint about how we handle your personal information, please contact us. We will investigate and respond within a reasonable timeframe. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).
Updates to this policy
We may update this Privacy Policy from time to time. The current version will be published on our website.
Contact details
Print Geek Group Pty Ltd
U4 8 Strong St, Baringa QLD 4551
Australia
Website: https://www.dropshipprint.com.au
Email: [email protected]
Phone: 1300 426 438