Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Please apply for a wholesale account, you will then be able to access products and pricing should you be approved.
We only deal with experienced graphic designers and people who know how to provide print ready artwork.
No, you only need to prove your experience and ability to provide the required images and documents required by DropShip Print.
Wholesale pricing is only available to approved members.
Go to your account and click on orders and the order will show the progress stage of your order.
Call us immediately, this may incur an administration charge to resolve as it takes time to cancel and reproduced labels.
We ship to all countries that Australia Post ship to.
90% of order will be supplied in one package. At times other items will be delivered separately.
Support
Design and Product Listing
We only accept print ready files created through our templates which are available to members only.
We supply mock ups for the majority of items that we list available to members only.
Only if it is in the format shown in templates.
No, we only use our standard packaging and all priced include packaging, printing of your packing slip/invoice.
We are always looking to expand out network of printing professionals, if you think your a great fit or can enhance our business models, please Contact Us.
Generally, no, our teams are trained to produce our items and our items have been tested extensively.
If you have a specific item that you would like for us to print, please Contact Us. We will consider the application.
We have a suggested Selling Price in our price lists, but what you sell your products for is completely up to your business.